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Bits and Bytes

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wimbledon

Iceclimb, Royal Mail’s poultry apology, your brain going viral and this week’s bits and bytes

Greenpeace Iceclimb: In what was an incredibly literal interpretation of the term PR stunt, six Greenpeace activists scaled London’s Shard building to raise awareness of the negative effects of drilling in the Arctic. The news quickly spread on via Twitter (that’s where I saw that The Shard was trending) and media outlets quickly picked it up. By Thursday evening, #Iceclimb was still in the top trending topics and the Evening Standard had it as their front page with another double spread on pages 6/7 including all the key messaging from the Greenpeace campaign.

Poultry apology: A fascinating exchange between a disgruntled Nando’s customer, Nando’s customer service and the Royal Mail about a Nando’s voucher issued in apology that was (apparently) stolen by the postal service – all playing out on Twitter. The chaps running the Royal Mail account show great courage by rolling with the punches and following Nando’s suggestion of apologising to the customer for losing the voucher – by drawing a chicken.

Read the exchange for yourself (it’s worth it!) – all I wanted to point out here is: how bizarre is it that both the Metro and Poultry World ask permission to use the hand-drawn image of the chicken!?

Twitter Media Blog: I suspect that the Greenpeace activity and possibly even the Royal Mail chicken apology will make an appearance on the new @TwitterMedia blog – a place where Twitter promises to showcase the best uses of Twitter by the media industry, including marketing, advertising and journalism. And what better way to announce it than a quick Vine.

Journos going ever more digital: Broadgate Mainland surveyed financial journos and found that they are increasingly seeing digital popularity as a measure of success – while print is falling in importance. Key bits from the study:

  • Twice as many journalists now use digital means to source stories compared with 2012
  • Three quarters of financial services journalists increasingly rely on press releases and PR generated commentary
  • 87% of journalists prefer to be pitched to by email – phone pitches come in at 8%
  • 45% of journalists said Twitter is their favourite social media outlet for sourcing news (down from 57% last year – the novelty might be wearing off?)

This is your brain on viral: A fascinating post about the Temporo-Parietal Junction – the part of our brain that is most active in deciding what we share on social media. MRI scans showed that the TPJ lights up like a Christmas tree when we start thinking about how and who with to share a story, a video, an image.

Google Glass and retail: Google Glass is coming and while some use it to film bar brawls and the resulting arrest, But what could wearable computing mean for retail? Nothing much going by Econsultancy: Google Glass doesn’t offer any more customisation options than todays’ smartphones.

Meanwhile, over on Marketingland, they look at the privacy debate around Google Glass and how much of it has been driven by hype and fear. An interesting (and long read!), but good if you’ve been worried about the army of bespectacled geeks roaming the world and/or the NSA plugging in directly to your eyeballs.

Your Tour: I’m more of a runner, but even I have to admit that Google’s tribute to the 100th Tour de France is quite nifty. To begin with they had a great Google Doodle and now I’ve come across Your Tour a great site that combines Google maps, Streetview and other nifty gadgets to give you a handle-bar-perspective of some of the most famous sections of this year’s and past year’s Tour. Mashable have pulled together a little video to show what it Your Tour gets you.

Videos of the week: The brilliant @MrMichaelSpicer reckons he doesn’t need Twitter, he has a horse

Honda pays tribute the curiosity of their Honda engineers and some of the most successful innovations from the past 65 years

And just ‘cos it was so good, highlights of Murray’s Wimbledon win set against Biffy Clyro’s Victory Over The Serve

And finally: Go to Vogue.co.uk, enter the Konami code (for you non gamer geeks, that’s up, up, down, down, left, right, left, right, B, A) and keep hitting A (HT @a_little_wine)

Planning for real-time, EE’s 4G tractor, political lunches and this week’s bits and bytes

Real-time marketing: Good news for marketing bods the world over. According to Twitter’s head of agency sales @daranasr: “When people talk about planning for the moment and real-time marketing they get really scared that they have to be tweeting every second of every day, but there are things you can plan months in advance based on what you are doing.

Source: Adage

So, you plan for moments where the attention of a large part of the country is focused on one event. You come up with different scenarios. You assemble a team of creatives, copywriters, PRs. Most importantly, you get someone with the authority to give the green light on whatever reactive idea your team comes up with. How else are you going to capitalise on that one moment with a genius bit of content before your competitors do?

Fair enough. But I think this quest to create that perfect piece of viral content is a bit like playing the lottery. You’re likely to play your whole life and never get lucky.

Meanwhile, thousands of opportunities go missing because we’re so focused on getting that one big hit. I think the focus should be on individual people, interactions and everyday conversations that are taking place all the time. Listen to what people are saying to and about you, delight them with genuine messages of support: give them a retweet, comment on their blog, pin their Instagram image or like their Facebook post. Show them you’re listening and reward them for the time (and money!) they’ve spent on you. It takes a second to interact, but for anyone who’s ever been tweeted by a celeb account will know what an exciting feeling it is.

Social Wimbledon: Nadal out in the first, Federer out before a Grand Slam quarterfinal for the first time in a decade, Sharapova dispatched by the 131 seed. Twitter is already in overdrive with more tweets during the Nadal/Darcis match (7,000 tweets per min) than during last year’s final. There’s also a great little social insights page on the Social Wimbledon page, providing visitors with some interesting insight into what people are talking about.

Also, I love that they’re tapping into the great British culture and Wimbledon tradition of queuing by actively promoting the #TheQueue hashtag. After all, isn’t it always more fun to share the pain of waiting with randoms on Twitter?

Oh, and while we’re on Wimbledon: Here are some photos of players in action where their tennis racket has been replaced with something else entirely (possibly NSFW).

Political lunch: George Osborne’s Tweeted a photo of himself this week showing him chowing down on a posh Byron burger. He was predictably mocked for devouring his £7 burger whilst preparing a budget speech. The Daily Mail has a blow-by-blow account of proceedings, here’s the gist of this excellent exchange that followed.

Eric Pickles decided he’d join in the fun and posted a photo in an identical pose – deciding to swap out the offensively expensive burger for a more healthy salad.

Again, Twitter wasn’t pleased and people were soon posting photoshopped photos of Pickles eating everything from a bucket of KFC to a stuffed pig’s head – the latter coming from Jeremy Vine, ensuring that this went far and wide.

For now though, it looks like Osbourne has had the last laugh:

4G tractor: A great stunt from mobile phone operator EE who have equipped an eco-friendly tractor with 4G technology to create a WiFi hotspot for those attending Glastonbury. Slight catch: you have to be within 10 metres of the danged thing.

Source: EE

Photography meets Google Glass: What happens when photojournalist @koci takes Google Glass to the streets? You get possibly the first real reason why wearing these things and looking like a complete tool might actually be worth it. Street photography. Check out Koci_Glass on Instagram for what you can do with the 5mp camera and what I assume is a healthy dose of photo editing on Google+ and Diptic (HT @frischkopp).

“First day on the streets with Google Glass. #throughglass blown away by the sharpness and clarity for only 5MP. The lens is a little to wide for my street style, but I understand why it’s so wide. Not a single person noticed, that I could tell, that’s probably because we don’t look each other in the eyes normally. More to come.”

Vine vs. Instagram video: according to Vine vs Instagram, Vine is ever so slightly ahead of Instagram video (HT @Adverplanner). Read more about how Vine and Instagram users have very different missons and cultures and why it’s all about #TeamVine in the Atlantic.

Twitter are also actively promoting clever Vine’s from advertising agencies – something that I am sure will lead to agencies producing better Vines. The ‘how to’ clips from Lowe’s are particularly brilliant (HT @tonyw).

Video of the week: Did he know or was he really caught by surprise? Whichever way you look at it, Gus Poyet’s live sacking during half-time of the Uruguay vs. Tahiti match in the Confed Cup is brilliant TV. Me? I think he knew. The interview is just too good, he comes across perfectly as the victim and has clearly received some excellent media training. Also, 15 minutes before Gus supposedly found out on air, his son Diego tweeted that there wouldn’t be any more trips to the Amex (Brighton’s stadium). That tweet has since been deleted by @diegopoyet7, further fueling my suspicions.

And finally: People running for trains in slow motion.

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